O DANIELA PASSA
O DANIELA PASSA
Innovation Design
Guiding organisations through digital and cultural transformation
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Ecosystem thinker > I believe in taking a holistic approach, considering all interactions within the service ecosystem. This encompasses the digital and physical aspects, as well as the people, bureaucracy, and processes involved.
Collaborative innovator > I bring diverse stakeholders together to design user-centred services and products, fostering collaboration through participatory design and empathy-driven solutions.
Systems Simplifier > I focus on streamlining and visualising whole systems within large organisations, aligning teams to improve efficiency and ensure clarity across all aspects of the service ecosystem.
Selected Work
Serving citizens through public institutions (Government, museum, hospital and no-profit)